Tech Tip of the week!
· It is highly recommended that you have some sort of backup system on your computer. You can get a fairly inexpensive external hard-drive that will backup your data for you. The benefit far outweighs the cost. Call us if you need help setting one up, or need advice on what to look for.
Click Here For the Latest Core Update for Retail Pro 8.52
Click Here For the Latest Maintenance Pack for Retail Pro 9.14
Having Trouble?
R-Tech is committed to being there to help when problems arise. We have a full staff of highly trained certified technicians who undergo extensive training. Whenever a problem arises, or even if you just need help with a specific function in Retail Pro, we are here to help.
Helpdesk: 1-800-905-6075 Option 2
The R-Tech Helpdesk is here to help when you need us.
The hours of operation are listed below:
All Times are EST (Eastern Standard Time)
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday | |
| Hours | 9am - 6pm | 9am - 6pm | 9am - 6pm | 9am - 6pm | 9am - 6pm | N/A | N/A |
| *After Hours | 6pm - 9pm | 6pm - 9pm | 6pm - 9pm | 6pm - 9pm | 6pm - 9pm | 9am - 9pm | 9am - 9pm |
* Please note: After hours support are for customers who are unable to ring up sales ONLY! Also there is an additional charge for after hours support.
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